Meet Our Agents

Edward (Ned) Ingram – Agency Principal

Ned became an agency owner when he started Pacific Insurance in 2007 after 14 years with Farm Bureau as an agent and sales manager. Ned is married to Lorena and they have 3 children. When he is not working on agency accounts, he can be found hanging out with his family and playing pickleball. He makes a mean spicy Italian sausage pasta dish and he can fix just about anything around the home and garden.

Michael Vince – Agent

Michael was born in Ohio and his family moved to Tucson when he was 3 years old. A graduate of the Class of 1998 from Salpointe Catholic High School, Michael went on to the University of Arizona where he obtained a bachelor’s degree in biology in 2002. Go Cats! Michael Decided to start his career in insurance in 2000 as a marketing assistant for a Farm Bureau Agency. This eventually led to Michael taking a position as agent with Farm Bureau in 2003. In 2011 he decided to take a great opportunity to join Pacific International Insurance as a broker to offer a broader range of products and companies to his clients.

Michael has over 25 years in the insurance industry and continues to specialize in Commercial, Personal, Health, Life and Disability Policies. Michael is married to Lea, and they have three children. Two boys and one girl. He enjoys sports, hiking, camping, cooking, and traveling with his family. His main goal is to serve his community with honesty and integrity.

Lisa Atkinson – Senior Customer Service Agent

For Lisa, insurance and Arizona went hand in hand. She, her husband Russ and their son, moved from the mountains of West Virginia to Arizona cactus country in 1997.  After their move, one of the first orders of business was to obtain car insurance.  A local Allstate insurance agency offered Lisa a job on the spot.  She began her career at the front desk, taking payments and answering questions.  What she enjoyed the most was learning about the customers, their families and helping them to solve their insurance problems.  After almost twenty years in the insurance industry, that is still the thing that she enjoys the most.

Lisa moved from Allstate to an independent agency in 2006 and then accepted a new opportunity with Pacific in August 2015. While her focus is primarily commercial insurance, she is also experienced in all personal lines insurance, such as home, auto and motorcycle.

One of Lisa’s favorite pastimes is traveling with her husband, checking out new places to visit in Arizona. She also enjoys cooking and spending time with her Mom, her grandson and PB, her dog.  She regularly devotes time in her community by engaging in a public ministry work.

Luann Schwartz – Senior Customer Service Agent 

Luann was born and raised in Tucson and graduated from Sahuaro High School. Shortly after high school, Luann moved to Phoenix and then to Southern California but eventually landed back at home in Tucson.

Luann has two children; Nick, helicopter pilot, and Alexis who is attending the University of Arizona majoring in Fine Arts. Luann’s favorite place to be is at the beach or anywhere near the water! She loves to travel with favorites Ireland and Switzerland, but the Netherlands, UK, Belgium, France, Italy, Germany, Austria and Luxembourg are also great. Luann enjoys spending time with her kids when schedules align. She enjoys hiking and is very passionate about working out with her personal trainer. Luann is hoping to add golf, kayaking, and maybe even white-water rafting to her adventures in the coming years.

Luann has over fifteen years in the legal sector, a few years as a real estate agent (condo conversions/residential) and had her own business for ten years as an Executive Director for non-profit professional and trade associations. During her time as an executive director, Luann was introduced by a mutual friend to Michael Vince with Pacific Insurance. Luann says she chose to join the insurance industry because, “It allows me the opportunity to help people, like me, find the best insurance rates and options to protect themselves and their families. Sometimes it is like piecing a puzzle together and the care of our clients is at the top of my list.”